Canceling an order or service can sometimes be tough on the phone due to pesky sales representatives or tough cancellation contracts but sometimes writing a letter of cancelation may get the job done quicker. These are written to customer service and billing departments when you no longer wish to utilize a service (usually a monthly fee service).
Identify the exact service you no longer wish to pay for and wish to cancel.
If applicable, state the reason why you wish to cancel the service; they’re more than likely going to ask you why regardless.
If you have any suggestions or would like to pick up the service again at a later date, feel free to let the representative know.
Dear Billing Department,
I would like to effectively cancel my account for GamingWorld that I am currently paying $14.99 a month for. I have had the account for effectively 3 years now but no longer wish to pay for the service as I will no longer be using it.
I am cancelling my service because I no longer have time to play the games that come with the service and no longer have a use for the service. I have currently become very busy with my real life job and can’t devote the time required to play the game.
Whether I will return or not in the future depends on the future actions of the company and how they guide the direction of the service. I would like to see the games require less time put forth as people who work a full time job don’t have as much time to devote to the games. Thank you for the years of entertainment.