This is one of the shortest letters that you can write; it’s a small note to thank someone for fixing or resolving an issue in a timely manner. The only thing you need to do in a thank you letter for resolving issue is simply state what the issue essentially was and thank them for resolving it.
This simply encourages someone to continue working for you or encourages someone to keep providing you great service. It’s a nice motivational factor as well.
Dear Mrs. Lieman,
Thank you for correcting my issue on a timely manner and sending me a letter to address me of the status on the issue. This is a letter of praise which isn’t something I send out too often, so you should feel special.
Your response was quick and exactly what I was looking for. I’m glad I shopped around and found your company before I went with another bank I will continue to use your service for as long as I need it.